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TERMS & CONDITIONS
A legal disclaimer
Effective Date: 08/08/2025
Welcome to Katsu & Co. (“we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your use of our website and services, including submitting inquiries and placing online pick-up orders. By accessing our website, you agree to comply with these Terms. Please read them carefully before using our services.
Terms and conditions - the basics
1. Use of Website
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Our website is intended for individuals 18 years or older.
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You agree not to use the website for any unlawful purpose or in violation of these Terms.
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We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
2. Inquiries & Communication
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You may contact us through the website for general inquiries, catering requests, or business collaborations.
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By submitting an inquiry, you agree that we may contact you via the information you provide.
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We are not obligated to respond to all inquiries and reserve the right to decline any request.
3. Online Orders (Pick-Up Only)
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All orders placed through our website are for pick-up only at the location specified during checkout.
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Pick-up times are subject to availability and may vary depending on demand.
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Orders must be picked up within the designated time window. Unclaimed orders may not be eligible for refund.
4. Payments
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Prices are listed in U.S. Dollars and are subject to applicable taxes and fees.
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Payment is required at the time of order. We accept the payment methods displayed on the website.
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All sales are final. We do not offer refunds or exchanges once an order has been prepared, except where required by law.
5. Food Allergies & Dietary Restrictions
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Our menu items may contain or come into contact with common allergens, including wheat, soy, egg, milk, sesame, and nuts.
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It is your responsibility to inform us of any allergies or dietary restrictions before placing an order.
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We do not guarantee that our food is allergen-free.
6. Intellectual Property
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All content on the website, including logos, images, recipes, and branding, are the property of Katsu & Co. and protected by intellectual property laws.
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You may not copy, reproduce, or distribute our content without prior written consent.
7. Limitation of Liability
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We are not responsible for any damages or losses resulting from the use of our website, delays in order pick-up, or consumption of our food.
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To the fullest extent permitted by law, our liability is limited to the amount paid for the specific order in question.
8. Modifications
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We may update these Terms at any time without prior notice. Updates will be posted on this page, and your continued use of the website constitutes acceptance of the revised Terms.
9. Governing Law
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These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
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Any disputes will be resolved in the courts located in Miami-Dade County, Florida.
10. Contact Us
For questions regarding these Terms & Conditions, please contact us at:
📧 info@katsuandco.com
📍1653 N Miami Ave, Miami, FL 33190
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